
Credit Terms
SAI offers eligible customers' credit terms.
If you are a new customer to SAI and would like payment / credit terms, please contact
Complete the form, and return to the accounts department.
A credit check will be performed which usually takes 2-4 days to complete.
Once the credit check is complete, you will be notified with the decision along with payment terms and credit limit.
Following account setup, you are then able to place orders by submitting a purchase order to

Website - Terms of Use
Your use of any part of SAI Power Systems website is subject to, and contingent upon, your acceptance of this terms of use document. If you do not agree with any part of the terms you must cease using the website.
Disclaimer
The website is provided ‘as is’ without any representation or warranties of any kind, either express or implied, including but not limited to; the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
You also acknowledge that SAI is not liable for defamatory, offensive or illegal conduct of subscribers or third parties. By the use of this website you agree that SAI shall not be held responsible for any damages of any kind, including direct or indirect arising out of the use or inability to use the website.
All reasonable efforts are made to ensure the content on the website is accurate at the time of posting. It is possible however, due to error, or subsequent product change, content is identified to be later incorrect. If you believe there is a mistake on our website, please contact SAI with the page URL and description of error and we will promptly investigate and resolve confirmed errors.
SAI welcomes feedback about its website. Please email feedback to
Copyright and trademarks
As a condition of use, you are prohibited from modifying, transmitting or using any content published on the website including logos, pictures, text, files and software for public, private or commercial use without the express consent from an officer of SAI.
All content on the website is protected by copyright. Logos or trademarks from third-parties are published with consent and in accordance to the terms of use set forth by the respective owner.
Governing law
These terms and conditions are governed by the laws of the United States of America and the laws of the State of Texas.

Terms and Conditions
The terms defined here are applicable to only orders / sales placed through the SAI Power Systems website.
Prices
Prices quoted on the website are initially quoted net. During check out, applicable taxes, fees and shipping costs are added to the final purchase price. The final cost is displayed on an order summary page prior to submitting the order.
SAI reserves the right to change prices without prior warning.
Payment
Acceptable payment methods include Check, PayPal or Credit Card including Visa, MasterCard and American Express.
For online purchases, payment is due in full and the funds must clear before order fulfillment begins.
Order Verification
SAI checks every order placed online for it's technical accuracy. SAI may contact a customer to confirm the order items and verify intended target application and environment. Any concern, adjustment or error will be communicated in writing to the customer prior to order progression.
Shipping
Shipping costs are estimated during checkout. Shipping destinations via online orders are limited to the United States of America. Estimated shipping costs include insurance for the order value and automatically includes delivery signature.
All shipping costs to be prepaid by the customer before an order will ship.
Dimensions & weights
Weights are in pounds and ounces and dimensions are in feet and inches unless otherwise stated. Elevation drawings or exact measurements for product integration and fitting are provided upon request.
Responsibility & Transfer of Title
Orders are EX-Works SAI, Tomball TX. As soon as the order is accepted by the courier the responsibility and title is transferred to the customer.
Delays
SAI shall not be liable for any loss or damages due to delay in delivery. Delays may include acts of God, acts of the buyer, acts of civil or military authority, fire, strike, floods, epidemics, quarantine restrictions, wars, riots, delays in transportation, transportation embargoes. Regardless of the reason for delay, SAI will not be liable for any incidental or consequential damages resulting.
Damaged goods
Claims for lost, missing or damaged parts must be made to the carrier within 3 business days.
Order Cancellations
Online orders may be canceled without incurring cancellation charges if written notice is given (
Order Returns
Order returns must be approved by SAI. Customers must contact SAI within 5 days of receipt of goods to request a return to manufacturer agreement number (RMA). Authorized returns must be shipped back to SAI at customer's expense including insurance to cover the full retail value of the order plus delivery signature. Returns without a clearly displayed RMA will be refused.
Returns must be received in condition suitable for resale. After inspection and approval of the return, credit for the order will be returned to the method of payment. Returns maybe subject to a 25% restocking and handling fee.
Limitation of damages
In no event, whether on contract, warranty, tort (including negligence) or otherwise, shall SAI or its suppliers be liable for special, incidental, exemplary or consequential damages including, but not limited to, loss of profits or revenue, loss of use of the covered equipment or any associated equipment, damage to associated equipment tools or work in process, cost of capital, cost of purchased power, cost of substitute equipment facilities or services, downtime costs, or claims of customers or purchaser for such damages.
Governing law
The sale and purchase of equipment, including terms and conditions thereof, shall be governed by the Uniform Commercial Code of the State of Texas.
Order received, thank you!
Your order has been receieved and a confirmation email sent to your registered email as a receipt of your order.
What next?
Your order has been received by SAI and placed on hold until payment has cleared. Once payment has cleared, the order status will be changed to 'Processing'.
Checking order status
You can view the status of this or any previous orders via Your Account
Shipping & Tracking
Once payment is cleared, the items will be picked and packed if in stock, or items out of stock will be ordered from ComAp factory in Czech Republic. Items from CZ typically have a lead time of 4-6 weeks. As soon as the whole order is ready to ship, shipping will be arranged per UPS Ground using the supplied shipping address. UPS tracking will be confirmed by email.
Order Support
If you require any assistance with your order, email
404-page not found
The page requested could not be found.
Please visit our home page https://www.saipower.com and use the navigation menu or the content search to try and find the page. Alternatively contact us and let us know what information you are looking for and we will reply as soon as possible.
Thank you, SAI Power Systems





